Your tenant resources

Welcome to your dedicated tenant resources page from K Properties VA, your trusted property management partner in Virginia. Here, we've gathered all the essential information and tools you need to make your tenancy as smooth and stress-free as possible. From submitting a maintenance request to understanding your lease, our goal is to provide immediate support for your housing needs. We prioritize clear, easy access to information, especially for urgent matters like emergency repairs and rent payments, ensuring you feel confident and supported throughout your time with us.

Common tenant questions & solutions

We understand that living in a rental property comes with its own set of questions and needs. This section addresses the most common challenges our tenants face, providing quick solutions and clear guidance. Our aim is to make managing your tenancy easier, so you can focus on enjoying your home.

How do I submit a maintenance request?

For non-emergency repairs, please use our online tenant portal to submit a maintenance request. This ensures your request is logged and routed to our team promptly. You can access the portal at Turbotenant.com.

In case of a true emergency (e.g., burst pipe, no heat in winter, electrical issue, fire), please call our emergency line immediately at (434) 446-0311. For less urgent issues, use the online portal.

What if I have an emergency repair?

How do I pay my rent?

You can pay your rent conveniently through our secure online tenant portal. This allows you to set up one-time or recurring payments, view your payment history, and check your current balance. Visit Turbotenant.com to log in.

Where can I find my lease agreement or policies?

Your lease agreement and all associated policies (like pet, parking, or guest rules) are available for review within your online tenant portal. Simply log in to Turbotenant.com and navigate to the "Documents" section.

Who do I contact with general questions?

For non-urgent inquiries, please reach out to your property manager at KPropertiesVA@yahoo.com or call our main office at (434) 446-0311 during business hours. We're here to help!

Your K Properties VA home, made easy

At K Properties VA, we want you to feel confident, valued, and empowered in your home. This page is designed to put you in control, making it easier than ever to access important information, complete essential tasks like rent payment and maintenance requests, and communicate efficiently with our team. We're committed to making your experience stress-free and supportive.